Frequently Asked Questions

WHERE DO YOU SHIP TO?

We ship to the United States and Canada. The 50 US states we ship to are: AK, AL, AR, AS, AZ, CA, CO, CT, DC, DE, FL, GA, GU, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MP, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UM, UT, VA, VI, VT, WA, WI, WV, WY.

HOW LONG UNTILL I GET MY PACKAGE?

We ship you orders within two business days, the rest of the shipping time depends on the location of the buyer, and the method chosen for shipping. Generally, it takes 2 to 5 business days. 

HOW MUCH DOES THE SHIPPING COST?

We offer free shipping for orders above $49, you can also choose expedited shipping at a small cost. For orders below $49, we offer USPS Priority Mail and UPS Ground! You can calculate your shipping costs before checkout by heading to the Cart page, by using the shipping calculator and entering your State and Zip Code, it will estimate your shipping costs.

WHAT PAYMENT METHODS ARE ACCEPTED?

We accept Visa, Mastercard, AMEX, Discover, Diners Club, Shop Pay, Apple Pay, Google Pay, and Facebook Pay.

IS BUYING ONLINE SAFE?

We process payments through Shopify Payments, a fast, trusted, and secure payment processor.

HOW DO I PLACE AN ORDER?

Add the products you would like to purchase to your cart, then click on the cart icon on the top right corner. Proceed to checkout and fill out your contact information and address. Click continue to shipping and use the shipment method you would like. Click continue to payment and enter your payment method and click place order!

DO I NEED AN ACCOUNT TO PLACE AN ORDER?

You do not need an account to shop with us, though it would be helpful to create and account to easily track you orders and for us to easily assist you.

WHO SHOULD I TO CONTACT IF I HAVE ANY QUERIES?

Please use the chat button on the bottom right corner, or use the contact us page, or email us directly on online@saharaus.com.