Refund policy

 

At Sahara Specialty Foods, we are committed to providing high-quality, authentic products. Due to the perishable nature of our inventory, we do not accept returns.

We will, however, issue a refund for items that meet the following conditions.

 

Refund Eligibility

 

A refund will be processed for items that are:

  • Expired upon arrival.

  • Damaged during shipping.

  • Out of stock at the time of fulfillment.

 

How to Request a Refund

 

To request a refund, please follow these steps:

  1. Contact us at online@saharaus.com within 7 days of your order's delivery date.

  2. In your email, include your order number and a photo of the damaged or expired item.

  3. Once your request is reviewed and approved, a refund will be issued to your original payment method.

Please allow some time for your bank or credit card company to process and post the refund. If you have any questions, do not hesitate to contact us.